Support Center
Contact Us
General
(
21
)
What is HelpSite?
Integrating with help desk or ticketing software
Importing articles
Can I create a private or internal-only knowledge base?
How can I create more than one site?
See more
Customizations
(
14
)
Choosing a title and subdomain for your help center
Custom domain or subdomain for your knowledge base site
Custom HTML/CSS
Customizing text in the template
Translating into other languages
See more
Articles & Categories
(
11
)
Article Visibility & Permissions
Uploading / embedding images in articles
Customizing tables
Uploading / embedding video in articles
Using heading links to direct users to a specific part of an article
See more
Contact Form
(
6
)
How does the Contact Form work?
Workflow automation of contact form submissions
Receive contact form entries in Slack
Replying to contact form submissions
Can I disable the contact form?
See more
Billing
(
5
)
Is the free version really free?
Refund policy
Changing billing information
How are team members counted?
Accessing invoices
