HelpSite Support Center

Contact Us

Adding Comments to Articles

Some customers want each of their knowledge base articles to have commenting functionality on each article, to allow for discussion or questions from their visitors on a per-article basis.

While HelpSite doesn't currently offer a fully built-in commenting feature, you'll be happy to hear that it is possible to add commenting functionality using a 3rd party service like Disqus that can easily integrate into HelpSite using our Custom HTML feature.

Here are instructions on how to add

Here's how:

  1. Signup for a Disqus account
  2. In HelpSite, go to Customize > Layout & HTML > Article Page > Check "Use a custom layout" (if you haven't already)
  3. Paste the snippet below at the bottom
  4. The only part of this code snippet you need to modify is "YOUR_DISQUS_SHORTNAME"

That's it! Now your articles should all have commenting functionality.

<div id="disqus_thread"></div>
    // Disqus comments 
    var disqus_config = function () { = '{{article.url | escape}}'; = '{{}}';
    (function() {
        var d = document, s = d.createElement('script');
        s.src = '';
        s.setAttribute('data-timestamp', +new Date());
        (d.head || d.body).appendChild(s);

If you have any trouble or questions, please get in touch!