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Comparison with help desk software like Zendesk,, Help Scout, Groove, etc.

What we will never do:

Traditionally these support centers have been created either manually or through complex help desk software such as Zendesk,, Help Scout, Groove, etc. The problem is that these tools' primarily focus on the ticketing side of things: providing complex dashboards for support "agents", "rules" for automation, autoresponders, the ability to assign cases, etc. But none of these tools really focus on the core "help site" experience

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