Using Auto-Save in the WYSIWYG Article Editor

The WYSIWYG article editor automatically saves your work in the background every few seconds, so progress is preserved even if you don't click Save.

How It Works

• Edits are automatically saved every 10 seconds while you're typing.

• The Updated row in the sidebar reflects the latest autosave, and a separate save-state indicator beneath the save buttons shows when a save is in progress or complete.

• If you leave the editor and return later, your unsaved draft will still be there.

Good to Know

• Auto-save only runs when changes are detected, so it won't trigger unnecessarily.

• Manual save options are still available: Save & close and Save & keep editing.

This feature ensures your work stays safe without interrupting your editing flow.

What Happens When Two People Edit the Same Article

HelpSite detects when two editors have the same article open at the same time and warns you before a conflict happens.

If you open an article that a teammate is already editing, or if a teammate opens an article you are working on, the editor will show a notice letting both people know.

If a conflict is detected when saving, you will see two options:

• Reload — Discard your current unsaved changes and load the most recently saved version

• Overwrite — Save your version, replacing what the other editor last saved

Before choosing Overwrite, check with your teammate to make sure their changes are not lost. If you are both working on the same article regularly, consider using Assignments to give the article a clear owner so only one person edits at a time.