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How can I create more than one help site?

Paid HelpSite accounts can create multiple Sites, all managed under the same account, at no additional charge per-site. (For example paying for our Gold plan allows you up to 5 separate Sites). Each site has its own articles, categories, URL, layout, and privacy settings. The search box on each site returns only articles from that specific site.

Your paid account benefits apply to all the accounts you create. For example, if you're paying for our Gold plan, the additional knowledge base sites you create can also have customized HTML and SSL at no extra charge.

When you have multiple sites, Admins can control whether invited Team members have Read Only or Content Editor access to all of the help sites set up under your account, or only specific sites. See our User Permissions & Roles article for more details of how per-site permissions can work.

Admins and Content Editors can easily manage different help sites from the same admin dashboard and switch between multiple sites using the dropdown in the header.

Each help site in your account can have different visibility permissions – for example you can create one site that is private and another that is public.

To create an additional FAQ Site, just use the dropdown in the top toolbar and choose "Manage Sites". From there, you'll see a "New Site" button.